Privacy policy

 

Last Updated: July 17, 2025

This Privacy Policy explains how Shop at Mouv (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or interact with our website shop-at-mouv.myshopify.com (the “Site”).

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using or accessing the Site.

1. Updates to This Policy

We may update this policy from time to time. When we do, we will revise the “Last Updated” date and post the new version on the Site.

2. Information We Collect

a. Information You Provide to Us

When you interact with us via the Site or contact us directly, we may collect:

  • Your name, email address, phone number

  • Shipping or delivery address (if provided for offline purchases)

  • Inquiry or message content (e.g., when using contact forms or email)

b. Automatically Collected Information

We collect data through cookies and similar technologies, such as:

  • IP address and browser type

  • Device information

  • Pages viewed and interactions on the Site

c. Third-Party Services

Our Site is powered by Shopify, which may collect limited technical data to support site functionality. However, no payment transactions are processed on this website.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries or requests

  • Communicate with you regarding orders (placed via email or phone)

  • Improve our Site and user experience

  • Send marketing updates (only if you opt in)

  • Ensure security and prevent misuse

We do not use your data for processing online payments or financial transactions.

4. Cookies

We use cookies to enhance your browsing experience. These may help us:

  • Understand how you use the Site

  • Remember your preferences

You can disable cookies in your browser settings, though this may impact site functionality. For more on Shopify’s cookie practices, see Shopify Cookie Policy.

5. How We Share Your Information

We may share data with:

  • Shopify (our website platform provider)

  • Marketing or technical support partners who assist us in operating the Site

  • Legal authorities if required by law

We do not share or sell your personal information for payment, ad targeting, or resale purposes.

6. User Content

If you post reviews or feedback publicly (e.g., through forms or social media), that content may be viewable by others. Avoid posting sensitive personal information.

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies separately.

8. Children’s Privacy

Our Site is not intended for use by children under 16. We do not knowingly collect data from minors. If you believe we have, please contact us to request removal.

9. Data Security & Retention

We use reasonable safeguards to protect your data. However, no method of transmission over the internet is 100% secure.

We retain your information only as long as necessary to fulfill the purpose for which it was collected or as required by law.

10. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data

  • Correct or update your information

  • Request deletion

  • Withdraw consent for marketing communications

To make such a request, please contact us via the email below.

11. Contact Us

If you have any questions or wish to exercise your privacy rights, reach out to us at:

Email: mouvgifts@gmail.com
Address: 9/5 Coats Road, T. Nagar, Chennai – 600017, India